We ship orders via UPS overnight delivery Monday through Thursday for a flat-rate of $45. Saturday delivery is available for a $20 surcharge but may not be available in all areas. We ship orders within the contiguous United States only, so we apologize to our friends in Alaska, Hawaii, U.S. territories as well as all international buyers.

Orders are generally delivered before 3 PM at residential addresses and between 10:30 AM and 12:30 PM at commercial addresses. Delivery times vary depending on weather and geographic location. 

We strongly encourage you, or someone authorized by you, to be present at your home or office to accept delivery either way. Your tracking number will be emailed to you the evening before your order arrives.
Our aquatic specialists carefully screen every clam, fish, coral and invert for health, color and quality before any animals leave our care.

Only the strongest, healthiest and most active specimens are cleared for shipment. Your pets are sealed inside plastic bags and placed inside sturdy Styrofoam containers. Water temperature is kept stable during transport using heating or cooling packs. Once your new pets arrive, follow the acclimation instructions included with your order to safely introduce the animals to their new home.